IT pilot fish gets tapped for the job of setting up equipment for a brand-new retail store. It should be pretty straightforward, because all the equipment is new: new PCs, printers, servers, switches and bar code scanners.
But fish is taking no chances. Two weeks before the scheduled installation date, fish gets the instructions for the installation and studies them. He roughs out how long everything should take to install and figures it’ll be a full day but he should get it all done in the time allotted.
Then comes the big day. “I head out at 5 a.m. to be on-site by 7,” fish says. “I arrive to see a huge semi and all the employees unloading it into the store. I find the manager and introduce myself and ask where the PCs and other IT gear are.
“The manager responds, ‘I thought you had it.’ ”
They start making phone calls. Fish’s boss says the equipment should be there. The manager’s supervisor says the same thing. But where?
Read more at:
http://www.computerworld.com/managementtopics/management/project/story/0,10801,106160,00.html