The New Breed of Team Applications: Which Are Right for You?
We’ve all observed how teams, departments, and companies have been changing over the last decade or so. Telecommuting is more common; the practice of hiring people who never even come onsite is growing. It should come as no surprise, then, that tools to help teams communicate “beyond email” are springing up like hippies at a Rolling Stones concert.
During the dotcom bubble, a number of products emerged that were supposed to help teams work more effectively. Most of these tools were too complex, too ineffectual, or just so far ahead of their time that they ultimately failed, for whatever reason. In addition, most companies simply weren’t ready to hand over the reins of control to an offsite team for something as core to the business as communication.
But times have changed. Between the rise of the telecommuter and the changes that Salesforce.com has made on the business world by making it okay to outsource critical data and services, the industry is ripe for tools and applications that make it easier and more effective for teams to communicate, manage themselves, and work together—whether they’re 2,000 miles away or just down the hall.
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http://www.informit.com/articles/article.asp?p=460396&rl=1