The continuing worldwide broadening of software development organizations — either with internal employees dispersed geographically or through the use of offshore outsourcers — is further forcing IT operations to improve requirements management processes.
Lufthansa Systems, for example, a Kelsterbach, Germany-based maker of revenue management systems for airlines, turned to a requirements management tool to overcome problems with communicating software requirements to internal developers working in Budapest, said Rainer Bartholdt, head of service management.
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