Whether you are starting a new job, taking on a new assignment or transferring to a different project, building trust is vital.
This became clear to me recently when I became the project manager on a supply and demand application implementation. Being the “newbie” came with the stresses of unfamiliar team members, new procedures and compliance requirements, preconceived notions and unknown pitfalls. I had joined the team based only on a couple of phone interviews and a vague description of the project. My first and most crucial challenge was to convince both upper management and my direct reports that I was trustworthy.
On this occasion, there already existed a certain level of trust, but that isn’t always the case. Imagine if the first conversation with your new manager began with, “If it had been up to me, we never would have brought you in for this project.” Or if your team lead said, “I was finally going to get to manage a project, but then they brought you in.” It happens.
But even in an adversarial environment, I’ve found that you can help build trust faster by following these 10 practical steps…
Read more at: Computerworld