Randy G. Burdick, executive vice president and CIO at OfficeMax Inc., reports to the CEO, and he says pleasing the boss is simple in concept. “He is pleased by the business doing better,” Burdick explains.
After that, things get a bit more complicated. “It’s a matter of being well integrated with the entire executive team,” Burdick says. So helping the Naperville, Ill.-based retailer “do better” requires him to embrace the disparate goals of marketing, finance, supply chain operations, store operations, the legal department and human resources.
Burdick and other Premier 100 IT Leaders can generally tick off precise lists of their CEOs’ goals, from high-level guidance such as “Improve our competitive position” to detailed prescriptions such as “Increase margins in Latin America by 3.5%.” They report a variety of strategies for meeting these goals, but most say success requires strict discipline tempered by a deft handling of human relations.
Read more at: Computerworld