If a company wants to have an innovative IT department, it better be prepared to take technology risks and accept failures, said attendees at Computerworld’s Premier 100 IT Leaders Conference being held here this week.
“A culture supportive of trial and error is necessary because a lot of things are not going to work,” said Bruce Goodman, chief service and information officer at Humana Inc., a Louisville, Ky.-based health insurer. He added that IT managers have to encourage workers to “think out of the box” and create an environment that is capable of taking advantage of innovative technical ideas.
“Don’t worry about being too early” on technologies, Goodman said, noting that sometimes, “just knowing something doesn’t work can be useful.”
Read more at Computerworld.