Loving Your Customers, Part 2

Most businesses - especially the successful ones - love their customers.

And the more unfettered the market, the more that love becomes apparent.

Because in a truly free market, nobody ever gives you a dime unless you do a good deed for them.

The corollary to this statement is that if you’re running a business and people are giving you money, you must be doing something good for them. Your company must be serving a moral purpose.

Most CEOs don’t think about their companies in this way.

You company has a moral purpose. Figure out what it is. Write it down. Think about it. Expand the concept. Think about your business from that spiritual angle for a while. I promise you it will make a difference in your company over time.

- Curt Finch, Journyx CEO