Most project managers have had to deal with performance problems on a project at one point in their careers. Such issues are usually uncomfortable adventures for the project manager. This uncomfortable feeling usually has two causes:
- The project manager is usually not the functional manager of the team member and therefore does not have total authority for personnel management.
- The project manager usually doesn’t have the right level of experience or training to effectively deal with people problems.
In fact, many experienced personnel managers will tell you that dealing with performance problems are the hardest aspects of their job. It’s even more problematic for a typical project manager.
The first reaction of many project managers is to ignore a performance problem and hope that it goes away. It’s possible that the situation will take care of itself, but unfortunately, this usually isn’t the case.
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